Privacy Policy

Privacy Policy

Vaiteek Holidays LLP respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services or interact with our website.

Information Collection

We may collect personal information such as your name, email address, phone number, and payment details when you book a trip or subscribe to our newsletter. Additionally, we may gather non-personal information such as your IP address, browser type, and operating system for analytical purposes.

Use of Information

We use the information collected to process your bookings, communicate with you, and improve our services. Your personal data may also be used for marketing purposes, such as sending promotional offers or updates about our company.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and only use it for the purposes specified by us.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our site.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over the content or privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete it.

Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after any modifications indicate your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@vaiteekholidays.com.

Terms and Conditions:

Booking Confirmation: All bookings are confirmed only upon receipt of full payment or as otherwise specified in the booking confirmation.

Payment: Payment must be made in the currency specified by the travel company. We accept various payment methods including credit/debit cards, bank transfers, and online payment platforms. Any additional fees associated with the chosen payment method are the responsibility of the customer.

Changes to Bookings: Changes to bookings are subject to availability and may incur additional charges. Requests for changes must be made in writing and are not guaranteed until confirmed by the travel company.

Cancellations: Cancellations made by customers are subject to cancellation fees as outlined in our refund and cancellation policy.

Travel Documents: It is the responsibility of the customer to ensure they have valid passports, visas, and any other necessary travel documents required for their trip. The travel company is not liable for any consequences resulting from inadequate travel documentation.

Travel Insurance: We strongly recommend that customers purchase travel insurance to protect themselves against unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage.

Health and Safety: Customers are responsible for their own health and safety while traveling. The travel company is not liable for any injuries, illnesses, accidents, or damages incurred during the trip.

Force Majeure: The travel company shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its control, including but not limited to acts of God, natural disasters, war, civil unrest, or government restrictions.

Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], and any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Delhi.

Refund and Cancellation Policy:

Cancellation by Customer: Cancellations made by customers are subject to the following cancellation fees:

• More than 30 days before departure: 75% of total booking amount
• 15-30 days before departure: 50% of total booking amount
• Less than 15 days before departure: No refund

Cancellation by Travel Company: In the unlikely event that we need to cancel a booking due to unforeseen circumstances, customers will receive a full refund of all payments made to the travel company.

Refunds: Refunds will be processed using the same payment method used for the original booking. Please allow 7 days for the refund to be credited back to your account.

Unused Services: No refunds will be provided for unused services or portions of the trip once the journey has commenced.

Change in Itinerary: In the event of changes to the itinerary initiated by the travel company, customers will be offered the choice of accepting the new itinerary or receiving a full refund for the affected portion of the trip.

Refusal of Service: The travel company reserves the right to refuse service to any customer who violates these terms and conditions or engages in behavior that is disruptive or harmful to others.

By booking with us, you agree to abide by these terms and conditions as well as our refund and cancellation policy. If you have any questions or concerns, please don't hesitate to contact us. We are committed to providing you with an exceptional travel experience.